Daniela Gheorghe

Daniela are peste 7 ani de experienta in livrarea de solutii de invatare si dezvoltare adresate echipelor de vanzari. A livrat pentru 250 de sesiuni de training, fiind prezenti la cursurile ei peste 3000 de participanti. Studii si formare: Master in Managementul Finantelor, Universitatea Petrol si Gaze PloiestiAbsolvent al Facultatii de Stiinte Economice, Universitatea Petrol si Gaze PloiestiFormator de Formatori” acreditat de Consiliul National de Formare Profesioanala a AdultilorExperienta practica: Trainer & Business Development Manager – Dynamic LearningSenior CitiPhone Training Specialist – Citibank Europe plcSenior Consumer Assets Sales Trainer – Citibank Europe plcExpert Direct Sales Representative – Citibank Europe plcPremii si recunoasteri profesionale: CitiPhone Development Award, (development of CitiPhone Academy), 2012Very good results for Romania CitiPhone E-mail Survey, 2012Best in class CitiPhone EMEA Citigold Training, 2011On the Spot Award for best in class trainings to all new Sales Units, 2009, 2010Training Award for all excellence activity during the year, Portugal 2008Sales Award (number and volume loan acquisitions – Top 10 of 400 sales agents), Tunisia 2006Expertiza in training: Experienta in dezvoltarea si sustinerea de cursuri in ariile: Customer service, Phone skills, Client’s experience, Communication skills, Intuitive Banking, Complaint awareness, Proactive attitude, Positive thinking, Professional image, Client’s Typology, Time Management, Basic and Advanced Sales Trainings, Basic Management Training, Team Leader Development, Conflict management, Train the Trainer