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Daniela Gheorghe

Daniela are peste 7 ani de experienta in livrarea de solutii de invatare si dezvoltare adresate echipelor de vanzari. A livrat pentru 250 de sesiuni de training, fiind prezenti la cursurile ei peste 3000  de participanti.Studii si formare:

  • Master in Managementul Finantelor, Universitatea Petrol si Gaze Ploiesti
  • Absolvent al Facultatii de Stiinte Economice, Universitatea Petrol si Gaze Ploiesti
  • Formator de Formatori” acreditat de Consiliul National de Formare Profesioanala a Adultilor

Experienta practica:

  • Trainer & Business Development Manager – Dynamic Learning
  • Senior CitiPhone Training Specialist – Citibank Europe plc
  • Senior Consumer Assets Sales Trainer – Citibank Europe plc
  • Expert Direct Sales Representative – Citibank Europe plc

Premii si recunoasteri profesionale:

  • CitiPhone Development Award, (development of CitiPhone Academy), 2012
  • Very good results for Romania CitiPhone E-mail Survey, 2012
  • Best in class CitiPhone EMEA Citigold Training, 2011
  • On the Spot Award for best in class trainings to all new Sales Units, 2009, 2010
  • Training Award for all excellence activity during the year, Portugal 2008
  • Sales Award (number and volume loan acquisitions – Top 10 of 400 sales agents), Tunisia 2006

Expertiza in training:Experienta in dezvoltarea si sustinerea de cursuri in ariile:Customer service, Phone skills, Client’s experience, Communication skills, Intuitive Banking, Complaint awareness, Proactive attitude, Positive thinking, Professional image, Client’s Typology, Time Management, Basic and Advanced Sales Trainings, Basic Management Training, Team Leader Development, Conflict management, Train the Trainer